1. Information We Collect

When you interact with our website, we may collect the following types of information:

a. Personal Information You Provide

• Name

• Email address

• Billing and shipping address

• Phone number

• Payment information (processed securely through third-party providers)

b. Automatically Collected Information

• IP address

• Browser type

• Device information

• Pages visited on our site

• Referring/exit pages

c. Cookies

We use cookies to enhance your shopping experience and improve our services. For more details, see our Cookie Policy below.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Fulfill Orders: Process payments, arrange shipping, and provide order updates.

• Customer Support: Respond to inquiries and assist.

• Marketing: Send promotional emails and special offers (you can opt-out at any time).

• Site Improvement: Analyse website performance and enhance the user experience.

• Legal Compliance: Meet legal or regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties to provide our services:

• Payment Processors: To securely process your payments.

• Shipping Providers: To deliver your purchases.

• Marketing Platforms: For email newsletters or targeted ads (e.g., Google Ads, Meta).

• Legal Authorities: If required by law or in response to valid legal requests.

4. International Data Transfers

As we operate worldwide, your information may be transferred and processed in countries outside of the European Economic Area (EEA). We ensure these transfers comply with applicable data protection laws.

5. Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Access Your Data: Request a copy of the personal data we hold.

• Correct Your Data: Ask us to update inaccurate information.

• Delete Your Data: Request the deletion of your data.

• Restrict Processing: Limit how we use your data.

• Withdraw Consent: Opt out of marketing communications or specific data uses.

To exercise any of these rights, please contact us at enquiries@smallzkids.com

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law.

7. Security

We implement technical and organizational measures to protect your data. However, no method of transmission over the internet is completely secure.

8. Children’s Privacy

Our website is not intended for children under the age of 16 without parental consent. We do not knowingly collect personal information from children.

9. Cookies

Cookies are small data files stored on your device. They help us provide a better shopping experience.

Types of Cookies We Use:

• Essential Cookies: Enable website functionality (e.g., shopping cart).

• Analytical Cookies: Track site performance and usage.

• Marketing Cookies: Deliver tailored ads based on browsing behaviour.

You can control cookies through your browser settings.

10. Updates to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at enquiries@smallzkids.com

This Privacy Policy is designed to comply with GDPR and other applicable data protection laws.